{"id":27382,"date":"2026-05-15T11:30:17","date_gmt":"2026-05-15T11:30:17","guid":{"rendered":"https:\/\/sileskymarketing.com\/?page_id=27382"},"modified":"2026-05-20T19:04:49","modified_gmt":"2026-05-20T19:04:49","slug":"master-service-agreement","status":"publish","type":"page","link":"https:\/\/sileskycreations.com\/sileskyjulybu\/master-service-agreement\/","title":{"rendered":"Master Service Agreement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27382\" class=\"elementor elementor-27382\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60130d7 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"60130d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-43ee4b5 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"43ee4b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63011d5 elementor-widget elementor-widget-tp-page-title\" data-id=\"63011d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tp_anima_type&quot;:&quot;tp-char-animation&quot;}\" data-widget_type=\"tp-page-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n<div class=\"tp-el-section\">\n    <div class=\"tm-hero-content\">\n                    <span class=\"tm-hero-subtitle tp-el-subtitle \">Silesky Marketing<\/span>\n            \n        <h3 class=\"tm-hero-title fs-220 tp-el-title tp-char-animation\">Terms &amp; Conditions<\/h3>    <\/div>\n    \n    <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89a1e2b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"89a1e2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a2c210 elementor-widget elementor-widget-heading\" data-id=\"9a2c210\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PRIVACY &amp; PAYMENT POLICY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3f6343 elementor-widget elementor-widget-text-editor\" data-id=\"c3f6343\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAt Silesky Marketing, we are committed to protecting your privacy and providing secure, transparent billing practices. This policy outlines how we collect, use, and protect your information, as well as how our payment processing works.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c09e3b elementor-widget elementor-widget-text-editor\" data-id=\"7c09e3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>Information We Collect<\/strong><\/span><\/p><p>We may collect the following information:<\/p><ul><li><span style=\"color: #000000;\"><strong>Contact Information:<\/strong><\/span> Name, email, phone number, company name<\/li><li><span style=\"color: #000000;\"><strong>Browsing Data:<\/strong><\/span> Pages visited, device type, IP address, browser type<\/li><li><strong><span style=\"color: #000000;\">Payment Details<\/span>:<\/strong> When applicable, card or ACH information via secure gateways<\/li><\/ul><p><span style=\"color: #000000;\"><strong>How We Use Your Information<\/strong><\/span><\/p><p>We use your information to:<\/p><ul><li>Communicate with you about services<\/li><li>Improve website functionality and user experience<\/li><li>Provide relevant marketing messages (we do <span style=\"color: #000000;\"><strong>not<\/strong><\/span> sell or trade your data)<\/li><li>Process payments for services rendered<\/li><\/ul><p><span style=\"color: #000000;\"><strong>Sharing of Information<\/strong><\/span><\/p><p>We do <span style=\"color: #000000;\"><strong><em>not<\/em><\/strong><\/span> share your personal information with third parties. All data stays within our secure, internal systems unless required by law.<\/p><p><span style=\"color: #000000;\"><strong>Security Measures<\/strong><\/span><\/p><p>We take multiple steps to secure your data:<\/p><ul><li>Secure hosting and encrypted connections (SSL)<\/li><li>Access-restricted internal systems<\/li><li>Daily data backups<\/li><li>Security monitoring for intrusion prevention<\/li><\/ul><p><span style=\"color: #000000;\"><strong>Cookies &amp; Tracking Technologies<\/strong><\/span><\/p><p>Cookies are small text files stored on your device to improve your website experience.<\/p><p>We use cookies as follows:<\/p><ul><li><span style=\"color: #000000;\"><strong>First-party cookies<\/strong><\/span> to store preferences and session data<\/li><li><span style=\"color: #000000;\"><strong>Third-party cookies<\/strong><\/span> for analytics and social integrations<\/li><li><span style=\"color: #000000;\"><strong>Other tracking tools<\/strong><\/span> like web beacons, pixels, and browser fingerprinting to understand engagement<\/li><\/ul><p>You may disable cookies on your computer, or opt-out of tracking by contacting us at <a href=\"mailto:web@sileskymarketing.com\">web@sileskymarketing.com<\/a>.<\/p><p><span style=\"color: #000000;\"><strong>Payment Terms &amp; Data Security<\/strong><\/span><\/p><p><span style=\"color: #000000;\"><strong>Data Security &amp; PCI DSS Compliance<\/strong><\/span><\/p><p>We take payment security seriously and comply with the <span style=\"color: #000000;\">Payment Card Industry Data Security Standard (PCI DSS).<\/span><\/p><ul><li>All credit card transactions are processed via <span style=\"color: #000000;\"><strong>secure, PCI-compliant gateways<\/strong><\/span><\/li><li>Cardholder data is encrypted and never stored on our local systems<\/li><li>Our Quickbooks payment system utilizes uses <strong><span style=\"color: #000000;\">firewall-protected servers to safeguard data<\/span> <\/strong>and restrict unauthorized network access to protect sensitive data. This helps create a secure barrier between the internal network and external threats, protecting sensitive data.<\/li><li>QuickBooks Payments are PCI compliant, which means it adheres to strict security standards for handling credit card information.<\/li><li>PCI compliance involves several security measures, including access controls, regular security assessments, and protection of cardholder data.\u00a0<\/li><\/ul><p><span style=\"color: #000000;\"><strong>Acceptable Use Policy<\/strong><\/span><\/p><p>When using our services and payment systems, you agree not to:<\/p><ul><li>Submit fraudulent or unauthorized payment information<\/li><li>Use our services for illegal, deceptive, or misleading purposes<\/li><li>Violate any local, state, federal, or international laws related to data privacy, commerce, or taxation<\/li><\/ul><p>We reserve the right to suspend service for violations of this policy.<\/p><p><span style=\"color: #000000;\"><strong>Payment Processing<\/strong><\/span><\/p><p>We accept the following payment methods:<\/p><ul><li><span style=\"color: #000000;\"><strong>Credit Cards:<\/strong><\/span> Visa, Mastercard, American Express (subject to a <strong>4% service charge<\/strong> per transaction)<\/li><li><span style=\"color: #000000;\"><strong>ACH Transfers <\/strong><\/span>(subject to a <span style=\"color: #000000;\"><strong>1.5% service<\/strong> <strong>charge <\/strong><\/span>per transaction)<\/li><li><span style=\"color: #000000;\"><strong>Corporate Checks<\/strong><\/span><\/li><\/ul><p>Payments may be made <span style=\"color: #000000;\">online via invoice links, through <strong>QuickBooks<\/strong><\/span>, or as directed by our team. QuickBooks processes transactions securely and deposits funds directly into our business account.<\/p><p><span style=\"color: #000000;\"><strong>Chargebacks &amp; Refunds<\/strong><\/span><\/p><p>If you believe there is an error in billing, please contact us immediately at <a href=\"mailto:contact@sileskymarketing.com\">contact@sileskymarketing.com<\/a><\/p><ul><li>We will work to resolve any disputes before a chargeback is filed.<\/li><li>Refunds, if applicable, are handled on a case-by-case basis and processed within <span style=\"color: #000000;\"><strong>5 \u2013 10 <\/strong>business days<\/span> once approved.<\/li><\/ul><p><span style=\"color: #000000;\"><strong>User Rights<\/strong><\/span><\/p><p>You have the right to:<\/p><ul><li>Access, update, or correct your personal information.<\/li><li>Request deletion of your information from our records.<\/li><\/ul><p>Please email <a href=\"mailto:contact@sileskymarketing.com\">contact@sileskymarketing.com<\/a> to exercise your rights or request more information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03350bc e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"03350bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26434ab elementor-widget elementor-widget-html\" data-id=\"26434ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- BEGIN PLERDY CODE -->\n<script type=\"text\/javascript\" defer data-plerdy_code='1'>\nvar _protocol=\"https:\"==document.location.protocol?\"https:\/\/\":\"http:\/\/\";\n_site_hash_code = \"a8f918be6b2bae615893b59016f9b4b8\",_suid=72060, plerdyScript=document.createElement(\"script\");\nplerdyScript.setAttribute(\"defer\",\"\"),plerdyScript.dataset.plerdymainscript=\"plerdymainscript\",\nplerdyScript.src=\"https:\/\/a.plerdy.com\/public\/js\/click\/main.js?v=\"+Math.random();\nvar plerdymainscript=document.querySelector(\"[data-plerdymainscript='plerdymainscript']\");\nplerdymainscript&&plerdymainscript.parentNode.removeChild(plerdymainscript);\ntry{document.head.appendChild(plerdyScript)}catch(t){console.log(t,\"unable add script tag\")}\n<\/script>\n<!-- END PLERDY CODE -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Silesky Marketing Terms &amp; Conditions PRIVACY &amp; PAYMENT POLICY At Silesky Marketing, we are committed to protecting your privacy and providing secure, transparent billing practices. This policy outlines how we collect, use, and protect your information, as well as how our payment processing works. Information We Collect We may collect the following information: Contact Information: Name, email, phone number, company name Browsing Data: Pages visited, device type, IP address, browser type Payment Details: When applicable, card or ACH information via secure gateways How We Use Your Information We use your information to: Communicate with you about services Improve website functionality and user experience Provide relevant marketing messages (we do not sell or trade your data) Process payments for services rendered Sharing of Information We do not share your personal information with third parties. All data stays within our secure, internal systems unless required by law. Security Measures We take multiple steps to secure your data: Secure hosting and encrypted connections (SSL) Access-restricted internal systems Daily data backups Security monitoring for intrusion prevention Cookies &amp; Tracking Technologies Cookies are small text files stored on your device to improve your website experience. We use cookies as follows: First-party cookies to store preferences and session data Third-party cookies for analytics and social integrations Other tracking tools like web beacons, pixels, and browser fingerprinting to understand engagement You may disable cookies on your computer, or opt-out of tracking by contacting us at web@sileskymarketing.com. Payment Terms &amp; Data Security Data Security &amp; PCI DSS Compliance We take payment security seriously and comply with the Payment Card Industry Data Security Standard (PCI DSS). All credit card transactions are processed via secure, PCI-compliant gateways Cardholder data is encrypted and never stored on our local systems Our Quickbooks payment system utilizes uses firewall-protected servers to safeguard data and restrict unauthorized network access to protect sensitive data. This helps create a secure barrier between the internal network and external threats, protecting sensitive data. QuickBooks Payments are PCI compliant, which means it adheres to strict security standards for handling credit card information. PCI compliance involves several security measures, including access controls, regular security assessments, and protection of cardholder data.\u00a0 Acceptable Use Policy When using our services and payment systems, you agree not to: Submit fraudulent or unauthorized payment information Use our services for illegal, deceptive, or misleading purposes Violate any local, state, federal, or international laws related to data privacy, commerce, or taxation We reserve the right to suspend service for violations of this policy. Payment Processing We accept the following payment methods: Credit Cards: Visa, Mastercard, American Express (subject to a 4% service charge per transaction) ACH Transfers (subject to a 1.5% service charge per transaction) Corporate Checks Payments may be made online via invoice links, through QuickBooks, or as directed by our team. QuickBooks processes transactions securely and deposits funds directly into our business account. Chargebacks &amp; Refunds If you believe there is an error in billing, please contact us immediately at contact@sileskymarketing.com We will work to resolve any disputes before a chargeback is filed. Refunds, if applicable, are handled on a case-by-case basis and processed within 5 \u2013 10 business days once approved. User Rights You have the right to: Access, update, or correct your personal information. Request deletion of your information from our records. Please email contact@sileskymarketing.com to exercise your rights or request more information.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27382","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Master Service Agreement - Silesky Marketing<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sileskycreations.com\/sileskyjulybu\/master-service-agreement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Master Service Agreement\" \/>\n<meta property=\"og:description\" content=\"Silesky Marketing Terms &amp; Conditions PRIVACY &amp; PAYMENT POLICY At Silesky Marketing, we are committed to protecting your privacy and providing secure, transparent billing practices. This policy outlines how we collect, use, and protect your information, as well as how our payment processing works. Information We Collect We may collect the following information: Contact Information: Name, email, phone number, company name Browsing Data: Pages visited, device type, IP address, browser type Payment Details: When applicable, card or ACH information via secure gateways How We Use Your Information We use your information to: Communicate with you about services Improve website functionality and user experience Provide relevant marketing messages (we do not sell or trade your data) Process payments for services rendered Sharing of Information We do not share your personal information with third parties. All data stays within our secure, internal systems unless required by law. Security Measures We take multiple steps to secure your data: Secure hosting and encrypted connections (SSL) Access-restricted internal systems Daily data backups Security monitoring for intrusion prevention Cookies &amp; Tracking Technologies Cookies are small text files stored on your device to improve your website experience. We use cookies as follows: First-party cookies to store preferences and session data Third-party cookies for analytics and social integrations Other tracking tools like web beacons, pixels, and browser fingerprinting to understand engagement You may disable cookies on your computer, or opt-out of tracking by contacting us at web@sileskymarketing.com. Payment Terms &amp; Data Security Data Security &amp; PCI DSS Compliance We take payment security seriously and comply with the Payment Card Industry Data Security Standard (PCI DSS). All credit card transactions are processed via secure, PCI-compliant gateways Cardholder data is encrypted and never stored on our local systems Our Quickbooks payment system utilizes uses firewall-protected servers to safeguard data and restrict unauthorized network access to protect sensitive data. This helps create a secure barrier between the internal network and external threats, protecting sensitive data. QuickBooks Payments are PCI compliant, which means it adheres to strict security standards for handling credit card information. PCI compliance involves several security measures, including access controls, regular security assessments, and protection of cardholder data.\u00a0 Acceptable Use Policy When using our services and payment systems, you agree not to: Submit fraudulent or unauthorized payment information Use our services for illegal, deceptive, or misleading purposes Violate any local, state, federal, or international laws related to data privacy, commerce, or taxation We reserve the right to suspend service for violations of this policy. Payment Processing We accept the following payment methods: Credit Cards: Visa, Mastercard, American Express (subject to a 4% service charge per transaction) ACH Transfers (subject to a 1.5% service charge per transaction) Corporate Checks Payments may be made online via invoice links, through QuickBooks, or as directed by our team. QuickBooks processes transactions securely and deposits funds directly into our business account. Chargebacks &amp; Refunds If you believe there is an error in billing, please contact us immediately at contact@sileskymarketing.com We will work to resolve any disputes before a chargeback is filed. Refunds, if applicable, are handled on a case-by-case basis and processed within 5 \u2013 10 business days once approved. User Rights You have the right to: Access, update, or correct your personal information. Request deletion of your information from our records. 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Conditions PRIVACY &amp; PAYMENT POLICY At Silesky Marketing, we are committed to protecting your privacy and providing secure, transparent billing practices. This policy outlines how we collect, use, and protect your information, as well as how our payment processing works. Information We Collect We may collect the following information: Contact Information: Name, email, phone number, company name Browsing Data: Pages visited, device type, IP address, browser type Payment Details: When applicable, card or ACH information via secure gateways How We Use Your Information We use your information to: Communicate with you about services Improve website functionality and user experience Provide relevant marketing messages (we do not sell or trade your data) Process payments for services rendered Sharing of Information We do not share your personal information with third parties. All data stays within our secure, internal systems unless required by law. Security Measures We take multiple steps to secure your data: Secure hosting and encrypted connections (SSL) Access-restricted internal systems Daily data backups Security monitoring for intrusion prevention Cookies &amp; Tracking Technologies Cookies are small text files stored on your device to improve your website experience. We use cookies as follows: First-party cookies to store preferences and session data Third-party cookies for analytics and social integrations Other tracking tools like web beacons, pixels, and browser fingerprinting to understand engagement You may disable cookies on your computer, or opt-out of tracking by contacting us at web@sileskymarketing.com. Payment Terms &amp; Data Security Data Security &amp; PCI DSS Compliance We take payment security seriously and comply with the Payment Card Industry Data Security Standard (PCI DSS). All credit card transactions are processed via secure, PCI-compliant gateways Cardholder data is encrypted and never stored on our local systems Our Quickbooks payment system utilizes uses firewall-protected servers to safeguard data and restrict unauthorized network access to protect sensitive data. This helps create a secure barrier between the internal network and external threats, protecting sensitive data. QuickBooks Payments are PCI compliant, which means it adheres to strict security standards for handling credit card information. PCI compliance involves several security measures, including access controls, regular security assessments, and protection of cardholder data.\u00a0 Acceptable Use Policy When using our services and payment systems, you agree not to: Submit fraudulent or unauthorized payment information Use our services for illegal, deceptive, or misleading purposes Violate any local, state, federal, or international laws related to data privacy, commerce, or taxation We reserve the right to suspend service for violations of this policy. Payment Processing We accept the following payment methods: Credit Cards: Visa, Mastercard, American Express (subject to a 4% service charge per transaction) ACH Transfers (subject to a 1.5% service charge per transaction) Corporate Checks Payments may be made online via invoice links, through QuickBooks, or as directed by our team. QuickBooks processes transactions securely and deposits funds directly into our business account. Chargebacks &amp; Refunds If you believe there is an error in billing, please contact us immediately at contact@sileskymarketing.com We will work to resolve any disputes before a chargeback is filed. Refunds, if applicable, are handled on a case-by-case basis and processed within 5 \u2013 10 business days once approved. User Rights You have the right to: Access, update, or correct your personal information. Request deletion of your information from our records. 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